Forrester Research: ‘Reviewing Continental European Banks’ Sales Sites’

Forrester Research has released a new research report: “Reviewing Continental European Banks’ Sales Sites”.

Forrester Research has released a new research report: “Reviewing Continental European Banks’ Sales Sites”.

Forrester Research Report Summary

“Our analysis showed that only Nordea offers a satisfactory user experience online. Although five out of six sites didn’t make the cut overall, each one showed some best practices on subsets of their customer experience.” [source]

The Forrester report includes the following figures in PowerPoint and/or Excel spreadsheet format:

– Figure 1: Many Europeans Research Current Accounts Online

– Figure 2: User Scenario: Using The Web To Research And Apply For Current Accounts

– Figure 3: Competitive Site Assessment Criteria

– Figure 4: Continental European Banks’ Competitive Web Site Rankings

– Figure 5: Competitive Site Assessment Criteria Scores Across Continental European Banks

– Figure 6: TD Canada Trust Moves Users To Application With A Strong Taskflow

– Figure 7: Postbank Prepopulates Forms To Speed Up The Application At The Branch.

Report Price: $379.00

Report Length: 18 pages

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Forrester Research Report: Reviewing Continental European Banks’ Sales Sites

About Forrester Research

Forrester Research is an independent technology and market research company. Forrester provides pragmatic and forward-thinking advice about technology’s impact on business and consumers.