Econsultancy is hosting the ‘Customer Experience Management’ webinar for marketers on Wednesday, April 25.

The Econsultancy team says, “Econsultancy’s Trends Webinar for April 2018 looks at the latest trends, data and best practice within customer experience Management.

This insight comes from Econsultancy’s own research and recent report on Customer Experience Management along with collated third-party data and statistics.

Key Points covered in this webinar:

What is customer experience management (CXM)?

  • Survey findings: How many businesses have a CXM strategy?
  • Impact of a good CXM strategy
  • Survey findings: Most significant challenges associated with implementing a CXM strategy”.

Customer Experience Management

Econsultancy

Sharing is caring