Pamela Wilson says, “I have a love/hate relationship with a soap company.

About five years ago, I stumbled across their products online. They boasted rare and unique scents and naturally-sourced ingredients. They were irresistible (to me, anyway). And their prices seemed reasonable.

So, I placed an order. And that’s when my troubles began.

I had to share my email address to complete my transaction. You know, to “receive an order confirmation.”

Within days, I found myself receiving marketing email after marketing email. Coupons. Special sales. New soaps. New scents. Free shipping.

I imagined their marketing department high-fiving one other and saying, “We’ve got one on the line. Quick! Reel her in!”

And you know what? The products I received were exceptional. They smelled amazing (I’m a sucker for a unique scent). So, I stuck it out for a while. But not forever”.

How to Implement Kinder, Gentler Marketing: 4 All-Natural Truths

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