Benjamin Spiegel says, “Historically, consumers have used Google for research in every step of the purchasing process, all the way up the sales funnel — starting with lifestyle search terms like [grass stains] to product consideration terms like [Tide reviews] and purchase decision terms like [where to buy Tide online].

In recent years, however, we have observed some interesting changes in customer behavior — one of the main ones being that consumers are starting to favor native search over Google search for lower-funnel terms. This is something retailers can take advantage of during the upcoming holiday shopping season — and, indeed, year-round”.

What’s Google’s Biggest Fear? Native Search

Marketing Land

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